At MRJ Pearls, we aim to provide reliable and timely delivery of our products. This Shipping Policy outlines the terms and conditions for shipping your orders from mrjpearls.in.

1. Shipping Methods

We offer two shipping options:

  • Free Shipping: Takes approximately 5 to 7 business days, provided weather conditions and other external factors do not cause delays.
  • Express Shipping: Takes 4 to 5 business days for faster delivery.

2. Shipping Costs

  • Free Shipping: No additional charges for orders using the free shipping method.
  • Express Shipping: Additional fees apply. The exact amount will be calculated and displayed at checkout based on the delivery location.

3. Delivery Timeframes

  • Delivery times are estimates and may vary due to factors such as weather conditions, public holidays, or unforeseen circumstances.
  • If there are any delays beyond the estimated timeframes, we will notify you via email or phone.

4. Shipping Locations

We currently ship to addresses within India. For orders outside of India, please contact us at admin@mrjpearls.in to inquire about shipping availability and rates.

5. Order Processing Time

  • Orders are typically processed within 1 to 2 business days after payment confirmation.
  • Processing times may be longer during peak periods or special promotions.

6. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email, allowing you to track the shipment’s progress.

7. Delays Due to Weather or Other Conditions

  • Shipping may be delayed due to adverse weather conditions, natural disasters, or other factors beyond our control.
  • In such cases, we will make every effort to keep you informed and provide updates on the expected delivery time.

8. Lost or Damaged Packages

  • MRJ Pearls is not responsible for lost or damaged packages once they are in the possession of the shipping carrier.
  • If your package is lost or arrives damaged, please contact us immediately at admin@mrjpearls.in, and we will assist you in filing a claim with the carrier.

9. Contact Us

For any questions or concerns regarding shipping, please reach out to us at:

  • Email: admin@mrjpearls.in
  • Phone: +91 9352618132
  • Address: 2-E-140, JNV Colony, Bikaner, Rajasthan, India

By placing an order with MRJ Pearls, you agree to the terms of this Shipping Policy. We reserve the right to update or change this policy at any time without prior notice.